 |
|
 |
Knowledgebase Categories |
|
|
| The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
|
| |
 | Articles |  |
|
 | Can I print from my iPad on campus? |  |
| No, we are currently not supporting wireless printing via AirPrint on the iPad on campus at this time. If you need to print a file that is on your iPad, we recommend the following work arounds:1. Plug your iPad into a PC on campus a |
|
|
| Can I use Vital Source on my Android based Smart Phone or Tablet? |  |
| No, the Vital Source app is only available on the Apple iOS platform at this time. It is supported on iPod Touch, iPad, and iPhone products. |
|
|
| How do I send an Attachment from my iPad? | |
| On more traditional computers like desktop PCs and laptops, you would typically compose an email message and then attach a file before sending it. This is reversed on an iPad.On the iPad, you must first find the file you wish to sen |
|
|
| How do I remove the Pop-up Blocker on iPad? | |
| To remove the pop-up blocker on the iPad, follow these steps:1. From the Home Screen, choose "Settings"2. Inside Settings, choose 'Safari' from the list to the left of the screen.3. On the r |
|
|
| I forgot my Apple ID Password | |
| I need my Apple ID and password to download an App from the App Store on my iPad and I forgot my password.No problem, Apple can help you retrieve your Apple ID's password online using their tool found here: |
|
|
| Apple ID Support Site | |
| I need help with my Apple ID, my account is locked out, or I am having other issues related to my Apple ID or iTunes Store Account.Apple provides a full support site for assistance with your Apple ID including Frequently Asked Questi |
|
|
| I don't have a credit card or debit card, can I still get an Apple ID? | |
| If you don't have a credit or debit card to create your Apple ID for use with the iTunes store, do not worry. You can purchase any pre-paid iTunes cards at various retailers and use that information to activate your iTunes account. For step by step inst |
|
|
| Using the App Store without a Credit Card | |
| I do not have a credit or debit card, how can I download free apps from the Apple App Store on my iPad?Follow the instructions on this page for steps for setting up a new iTunes Store account without using a Credit Card. This allows |
|
|
| Setup an Apple ID without a credit card | |
| I do not have a credit or debit card, how can I download free apps from the Apple App Store on my iPad?Follow the instructions on this page for steps for setting up a new iTunes Store account without using a Credit Card. This allows |
|
|
| My iPad won't connect to CS-ADMIN Wireless | |
| For Faculty and Staff, there is an option to connect to an Administration wireless network at the campus. This Administration network is called CS-ADMIN and it is protected using WPA2 Enterprise authentication. From time to time, you may experience prob |
|
|
| iPad & eCollege - Attachments | |
| How can I upload an attachment to the discussion board in eCollege from my iPad?Unfortunately, eCollege doesn't currently support attaching files to discussion thread posts on the iPad. It is a future enhancement we are working on a |
|
|
| iPad Compatibility with eCollege/eClass Online | |
| Please be advised that not all of the features of eCollege are currently supported on iPad.Pearson/eCollege is continuing to work on optimizing their product to fully support iPad, iPhone, and iPod Touch devices. At this time, attac |
|
|
| How to Setup Citrix on Faculty/Staff iPad | |
| Can I configure my iPad to access Citrix?Yes, provided you want access to the Citrix XenApp based applications you can use the Citrix Receiver App from the App Store and follow the instructions found in the 'Configure Citrix.pdf' fil |
|
|
| Need VPN Access from iPad | |
|
If you are a BMC Faculty or BMC Staff member, you may need VPN software on your iPad to access Citrix Apps or the Intranet/Sharepoint sites from your iPad when off campus. Apple provides a built in VPN client on iPad and iPhone that allow you access. |
|
|
| Gmail Link won't work on my iPad through the Student Portal | |
| When I click on the Gmail link or other portlets linked to the Brown Mackie College Student Portal from my iPad, nothing happens. It is like the link is dead. When I try it from a PC or Mac, it works fine. Solution: The pop-up bl |
|
|
| Force Quit an iPad App | |
| If you run into problems with an iPad app that is misbehaving. Let's say it's locked up and no matter how many times you quit the App and open it back up, it looks the same, it is probably locked up and running that way in the background. You need to fo |
|
|
| Can I use the App Store without a major credit card? | |
| Can I use the App Store on my iPad if I don't have a major credit card?Yes, Apple provides 3 ways to add funds to your AppleID for the means of purchasing Apps, Music, Movies, and Books.1) Using a major cr |
|
|
| AppleCare Support | |
| I am having a hardware or software problem with my iPad and need help. Who should I contact?You will need to contact Apple via the AppleCare service hotline or on the web. Contact info below:Phone: 800-2 |
|
|
| Change my Faculty Email Password in Mail App with iPad | |
| I am a faculty member who recently changed their email password and now my iPad is prompting me for the password over and over again. It does appear to like my new password or my old password. How can I fix this?There are three thi |
|
|
| An iPad App is Updating and asking for password for bmctechrtss@edmc.edu . I don't have the password, what do I do? | |
| An iPad App is Updating and asking for password for bmctechrtss@edmc.edu . I don't have the password, what do I do?
Some iPads have been pre-loaded with Apps to help students and faculty get started easier with their iPad. The t |
|
|
| Enabling Cookies on iPad - Safari | |
| In some cases, you may receive an error when trying to connect to your LMS classroom and receive an error message that reads: "There is a problem with your authentication, possibly du |
|
|
|
|
|
|
|
|
|
|
|
